FAQ

Frequently asked questions

New to CalHired? Start here. These answers explain what you upload, how evaluations and application packets work, what the plans include, and what stays your responsibility.

Getting started

Evaluations

Documents

Plans and billing

Responsibility and privacy

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Frequently asked questions

Getting started

What files can I upload?

Why must I approve my Career Profile?

Can CalHired invent or estimate accomplishments or metrics?

Evaluations

What is an evaluation?

When is an evaluation used?

Is CalHired's eligibility result official?

What do I provide for a job?

Documents

What resume format does CalHired create?

What is the Google XYZ method and why does CalHired use it?

What is included in one application packet?

What if a posting requires more than one written document?

Can I edit the documents myself?

What if a posting prohibits AI?

Plans and billing

What are the Basic and Premium plans?

Do annual allowances arrive all at once?

What happens if I run out?

What does the $5 add-on include?

Do unused allowances roll over?

Can I cancel, and are charges refundable?

Responsibility and privacy

Does CalHired submit applications?

Must I review generated documents?

How do I request data access or deletion?

Still have a question?